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Traditional contact centers wrestle with a lot of day-to-day challenges, primarily managing call flows and delivering quality customer interactions.
There is so much noise right now about AI and automation that it’s tough to know what you should really be listening to. Hype is dangerous in tech, and it’s no different with AI. That’s why we’re putting out content that actually tells it how it is.
There is so much noise right now about AI and automation that it’s tough to know what you should really be listening to. Hype is dangerous in tech, and it’s no different with AI. That’s why we’re putting out content that actually tells it how it is.