Articles & Resources

Call centers are the perfect place for automation, with attended bots offering the chance to massively improve customer satisfaction along with data accuracy.

Automation offers your business ways to become more sustainable that don’t just pay back the planet, but actually make your company better at the same time.

Here’s how RPA can help boost your customer experience by encouraging transparency and honesty in every conversation.

Processing mining gives businesses insight into the deepest parts of their operations and provides clear ways to improve almost everything digital they do.

Building trust between people and machines is actually relatively easy. But a lot of businesses get it wrong; find out how to avoid that trend.

Trust is an important part of any relationship, whether that is human to human or human to machine. Learn how to build trust with automation here.

The automotive industry has a rich history of robotics but how can it pivot toward automation in other areas of its business other than just manufacturing?

Attended automation can deliver a better customer experience, save your people time, remove human error, and deliver insight – all in real time.

When it comes to making RPA happen, it needs to earn more than it costs. That’s why RPA ROI is such a vital metric.

In order to get the most out of intelligent automation, you need both processes and task mining. But how do they work and how can they help?

Intelligent Document Processing (IDP) is a technology that can benefit almost any business. Want to save time and money? Find out more here.

We’re now with HMRC to help them improve its processes and operational efficiency. They’re going to get every bit of our experience and expertise.

RPA is more than bots and procedures. RPA’s long-term success depends on culture and work habits. Our five RPA best practices will make your automation better.

Call centers might just be the perfect place to implement RPA. Cost, quality and customer satisfaction can all be improved with the help of bots.

Podcasts are super popular and there are more specialist shows for niche topics. Here are our top 5 best automation podcasts that you should listen to.

Check out these amazing automation influencers if you want to obtain new perspectives on all things tech and automation.

While automation isn’t new we have seen it shoot up in popularity. It seems a growing wave of intelligent automation is sweeping across industries all over the world. As a next step for the...

Post-Covid, firms are turning to automation to save money and improve productivity. By 2025, the market value is expected to reach over $15 billion.

Design Thinking has been used by customer-facing companies to develop products and services for a long time. But, can it benefit intelligent automation?

Using buzzwords isn’t ok. We prefer to describe automation in a way that is understandable and appealing to all businesses, not just tech heads.

PAteam works with organizations to combine their workforce’s talent with the power of intelligent automation. Contact the expert today.

Films love creating glimpses into the future. However, when it comes to the future of automation, even the best films have fallen short of the mark.

The future of our working lives will be defined by how we work with technology. Automation is a big part of that but robots aren’t here to steal our jobs.

The retail sector is under extra pressure with supply chain issues and personnel shortages – they must turn to automation for a solution.

The challenges logistics operations face are opportunities for automation. Don’t get caught up in the struggle – see a way forward and act.

These are the top 5 future automation trends of 2022. Improved machine intelligence and increased accessibility – it’s going to be a big year for bots.

Business automation gives you the opportunity to save time and money, as well as make your teams happier and more productive.

Workflow automation offers businesses the power to transform their operations and make them faster and cheaper – find out how right here.

Why are people so bad at getting automation into their business? It’s pretty simple: they lack the knowledge to do it right. Combine that with a need to chase trends rather than results and it’s no wonder that so much automation falls flat on its face. We’re here today to hold up a mirror to the attitudes that plague so many businesses.

Libraries by their very nature are brilliant resources with so much knowledge and a never-ending subject list that tapping into it all is more than a life’s work.
But, with all that information it’s easy to get lost and even easier to find something that isn’t actually useful to you. Just like the brick-and-mortar outfits, software libraries are much the same. They’re cool and have value at a basic level but beyond that, they begin to struggle.
Here’s where we’re at with them.

What does ‘good’ look like in RPA? This article looks at how to define good in RPA and how to measure the results you get from your RPA.

If it ain’t broke don’t fix it. That’s a phrase used by everyone and their uncle. But unfortunately, it isn’t often stuck to. We’ve made a business off the back of broken processes, so in some ways, we’re grateful for them – but you definitely shouldn’t be.

While we do love spending a little bit of time talking about ourselves, that’s what this is all about right? We also love to shout out the brilliant tech and players in the industry. While we work with a lot of vendors, to be honest, one of our go-to vendors is NICE. Because of that, not that they need the press, we wanted to take some time to talk about why they’re often our vendor of choice.

We live in a world where so many businesses, and ultimately people’s lives, sometimes depend on nothing more than a single line of code. With the recent Log4Shell vulnerability sending large...

It’s about time we finally address the double standard seen in modern workplaces. And while it’s not usually in our wheelhouse to wade into workers’ rights, we’ve had enough! Ok, we’re being a...

It’s that time again where we set ourselves goals to live by for the new year. The joy of New Year’s resolutions is that they come round regularly. This means we don’t have to beat ourselves up too...

Hold on tight... this article is going to be quite the humblebrag (!). We don’t normally like to talk about ourselves – and we’re really not good with boasting – but working on our weaknesses is...

Although still challenging, as with 2020, the past year has been one of real positivity. The pandemic has changed the outlook that companies and people have and how they want to work. Part of that...

We’re not going to gloss over it. We really hate buzzwords. Nothing grinds our gears more than overused words. But (and it’s a big but) we cannot lie (!), customer success is a real thing. In fact,...

RPA is too often an afterthought for businesses trying to improve processes. Why? Because most businesses aren’t looking to implement RPA – they just want the outcome. And, more often than not,...

PAteam was short-listed by HFS Research as designated HFS Hot Vendor based on rigorous five-step assessment during Q3 2021!Fill in your name and email address below to get access:[wpforms id="4152"...

At the time of writing, people are queuing up outside petrol stations across the UK — waiting impatiently, for gas. A purchase which usually takes no more than a few minutes has even begun to...

Right we’ve lured you in with a baity title (!). Stick with it though, we’re actually taking a look at something you should be wary of. You might have heard these words before, you might even have...

Convincing people to buy into change is no mean feat. As you have probably experienced with your colleagues, friends, and likely yourself – change is the enemy. Or at least that’s how it’s...

People can’t help but do the things they like. But at work, this often comes at the expense of things that need doing! We’re simple creatures – and if we’re presented with a choice between an easy,...

Robots can do more than just free up our time to focus on the more important things. They can help tear down the barriers that separate us all as people – either through the ways we interact with...

Businesses want work to be done well, to be done quickly, and to be done cheaply. We can all relate to these drivers from our own businesses as well as what we want to as consumers. To be able to...

OK, so it goes without saying that people don’t want to redo work. But apart from the knee jerk reaction of ‘No I don’t wanna’, have you ever really thought about the impact of not getting things...

Sometimes it can seem as though companies often look for solutions to their IT problems too quickly – being technology, rather than problem-led. Other times, those tasked with finding a solution to...

We’re going to tread very carefully in this blog for two reasons. Firstly, we don’t like buzzwords very much but sometimes they are a handy way of grabbing attention to talk about interesting...

The idea of empowering people with tools that they can easily access to build RPA is fantastic. We’re 100 % behind anyone learning more about the technology. But (and it is a big ‘but’) the impact...

So your business has identified a process which is repetitive and would benefit from RPA… that’s fantastic and you’ve got our attention! But do you know how you’re going to put it in place?...

Automation journeys which fail normally do so because of a lack of understanding - so let us help you. With the brilliant folks over at NICE we’ve written a whitepaper – ‘RPA Reality Check’. It...

The classic clash in companies nowadays is between business operations and IT. Thankfully we can say with some confidence that RPA actually can act as a bridge between the two -– unlike some other...

The fear we have from film and television is that robots are coming for our lives. In real life, people fear more that they are coming for our jobs. Neither of those things is really true. Robots...

Wouldn’t it be great if we could leave all the automation to figure itself out? Well, more and more, this is becoming a reality. If that gets your attention, well good! It’s a really exciting part...

The acceleration of digital adoption has allowed companies to cope during a global pandemic. We’ll do our best not to overly mention COVID, but its effect on digital practices is monumental. We can...

At PAteam, broadly speaking, we engage with two types of potential clients – those that ‘get’ RPA and those that don’t. Much of the trouble we have in showing our customers when to use RPA stems...

Getting Real About RPA - White PaperDownload

Automation, RPA, and AI just might be the most popular buzzwords in any business right now. But with that popularity comes misunderstanding and the spread of further misinformation. So what really...

PAteam is a global Automation services company focussing on technologies like RPA (Robotic Process Automation), RDA (Robotic Desktop Automation), Intelligent Automation and Hyper Automation in...