Articles & Resources
Why Automation Is Needed In Telecom
The telecom industry provides highly complex, highly connected services that are time intensive to maintain. The answer? Automation.
FedEx Express Delivers Value Through Automation
Working with FedEx is nothing but a pleasure because we have such a great relationship and get to help build some truly impactful technology.
Why Automation Is Needed In Fintech
Automation is an excellent choice for fintech because saving time and removing errors from processes is critical for compliance and customer delivery.
Why Automation Is Needed In The Insurance Industry?
Automation is perfect for insurance companies that typically deal with huge amounts of data and far too many manual processes.
Automation = Customer Satisfaction
Customer service automation offers your business the chance to improve customer satisfaction, long-term revenue, as well as employee happiness. See how, here.
How Attended Automation Can Transform Your Contact Center
Call centers are the perfect place for automation, with attended bots offering the chance to massively improve customer satisfaction along with data accuracy.
How Sustainable Automation Is Good For The World And Business
Automation offers your business ways to become more sustainable that don’t just pay back the planet, but actually make your company better at the same time.
The Importance of Automation Transparency and Authenticity
Here’s how RPA can help boost your customer experience by encouraging transparency and honesty in every conversation.
Process Mining – Seeing What Is Really Happening
Processing mining gives businesses insight into the deepest parts of their operations and provides clear ways to improve almost everything digital they do.
How To Build Trust In The World Of Automation
Building trust between people and machines is actually relatively easy. But a lot of businesses get it wrong; find out how to avoid that trend.
Digital Citizenship In Automation: Everything You Need To Know
Trust is an important part of any relationship, whether that is human to human or human to machine. Learn how to build trust with automation here.
Automotive Automation: Why Is Automation So Important?
The automotive industry has a rich history of robotics but how can it pivot toward automation in other areas of its business other than just manufacturing?
What Is Attended Automation?
Attended automation can deliver a better customer experience, save your people time, remove human error, and deliver insight – all in real time.
Understanding The ROI of RPA Implementation
When it comes to making RPA happen, it needs to earn more than it costs. That’s why RPA ROI is such a vital metric.
Process Mining vs Task Mining Explained: What’s the difference?
In order to get the most out of intelligent automation, you need both processes and task mining. But how do they work and how can they help?
5 IDP Use Cases You Need To Know
Intelligent Document Processing (IDP) is a technology that can benefit almost any business. Want to save time and money? Find out more here.
HMRC Chooses PAteam As A Trusted Automation Partner
We’re now with HMRC to help them improve its processes and operational efficiency. They’re going to get every bit of our experience and expertise.
5 Best Practices for RPA Success
RPA is more than bots and procedures. RPA’s long-term success depends on culture and work habits. Our five RPA best practices will make your automation better.
RPAs Place In Contact Centers
Call centers might just be the perfect place to implement RPA. Cost, quality and customer satisfaction can all be improved with the help of bots.
The 5 Best Automation Podcasts in 2022
Podcasts are super popular and there are more specialist shows for niche topics. Here are our top 5 best automation podcasts that you should listen to.
5 Thought Leaders In The Automation Industry
Check out these amazing automation influencers if you want to obtain new perspectives on all things tech and automation.
Are Your Automation Ethics On Point?
While automation isn’t new we have seen it shoot up in popularity. It seems a growing wave of intelligent automation is sweeping across industries all over the world. As a next step for the...
Intelligent Automation Will Drive Post-Pandemic Recovery
Post-Covid, firms are turning to automation to save money and improve productivity. By 2025, the market value is expected to reach over $15 billion.
Could your automation do with some design thinking?
Design Thinking has been used by customer-facing companies to develop products and services for a long time. But, can it benefit intelligent automation?
Automation Glossary – Do We Need That Much Terminology?
Using buzzwords isn’t ok. We prefer to describe automation in a way that is understandable and appealing to all businesses, not just tech heads.
How To Know What To Automate First
PAteam works with organizations to combine their workforce’s talent with the power of intelligent automation. Contact the expert today.
5 Predictions Sci-Fi Movies Made About Future Automation
Films love creating glimpses into the future. However, when it comes to the future of automation, even the best films have fallen short of the mark.
Will Intelligent Automation Lead To Job Losses?
The future of our working lives will be defined by how we work with technology. Automation is a big part of that but robots aren’t here to steal our jobs.
Why Retail Needs Automation
The retail sector is under extra pressure with supply chain issues and personnel shortages – they must turn to automation for a solution.
How Automation is Shaping the Future of Logistics
The challenges logistics operations face are opportunities for automation. Don’t get caught up in the struggle – see a way forward and act.
Top 5 Automation Trends in 2022
These are the top 5 future automation trends of 2022. Improved machine intelligence and increased accessibility – it’s going to be a big year for bots.
5 Reasons Why Automation is Important For Your Business
Business automation gives you the opportunity to save time and money, as well as make your teams happier and more productive.
Why Your Business Needs Workflow Automation
Workflow automation offers businesses the power to transform their operations and make them faster and cheaper – find out how right here.
Why Most Businesses Struggle With Automation
Why are people so bad at getting automation into their business? It’s pretty simple: they lack the knowledge to do it right. Combine that with a need to chase trends rather than results and it’s no wonder that so much automation falls flat on its face. We’re here today to hold up a mirror to the attitudes that plague so many businesses.
Software Libraries: Do They Really Work?
Libraries by their very nature are brilliant resources with so much knowledge and a never-ending subject list that tapping into it all is more than a life’s work.
But, with all that information it’s easy to get lost and even easier to find something that isn’t actually useful to you. Just like the brick-and-mortar outfits, software libraries are much the same. They’re cool and have value at a basic level but beyond that, they begin to struggle.
Here’s where we’re at with them.
What Does ‘Good’ Look Like in RPA?
What does ‘good’ look like in RPA? This article looks at how to define good in RPA and how to measure the results you get from your RPA.
Just How Broken Are Your Processes?
If it ain’t broke don’t fix it. That’s a phrase used by everyone and their uncle. But unfortunately, it isn’t often stuck to. We’ve made a business off the back of broken processes, so in some ways, we’re grateful for them – but you definitely shouldn’t be.
Nice Guys Finish First
While we do love spending a little bit of time talking about ourselves, that’s what this is all about right? We also love to shout out the brilliant tech and players in the industry. While we work with a lot of vendors, to be honest, one of our go-to vendors is NICE. Because of that, not that they need the press, we wanted to take some time to talk about why they’re often our vendor of choice.
Why Planning Is Everything, But Plans Are Nothing
We live in a world where so many businesses, and ultimately people’s lives, sometimes depend on nothing more than a single line of code. With the recent Log4Shell vulnerability sending large...
Digital Employee Of The Month
It’s about time we finally address the double standard seen in modern workplaces. And while it’s not usually in our wheelhouse to wade into workers’ rights, we’ve had enough! Ok, we’re being a...
New Year’s Resolutions
It’s that time again where we set ourselves goals to live by for the new year. The joy of New Year’s resolutions is that they come round regularly. This means we don’t have to beat ourselves up too...
We’re A ‘HFS Hot Vendor’! But What Does That Actually Mean?
Hold on tight... this article is going to be quite the humblebrag (!). We don’t normally like to talk about ourselves – and we’re really not good with boasting – but working on our weaknesses is...
What Will 2022 Look Like?
Although still challenging, as with 2020, the past year has been one of real positivity. The pandemic has changed the outlook that companies and people have and how they want to work. Part of that...
The Real Meaning Behind Customer Success
We’re not going to gloss over it. We really hate buzzwords. Nothing grinds our gears more than overused words. But (and it’s a big but) we cannot lie (!), customer success is a real thing. In fact,...
How Do You Know You Need RPA?
RPA is too often an afterthought for businesses trying to improve processes. Why? Because most businesses aren’t looking to implement RPA – they just want the outcome. And, more often than not,...
Making robots work, with a cut-through focus on NICE
PAteam was short-listed by HFS Research as designated HFS Hot Vendor based on rigorous five-step assessment during Q3 2021!Fill in your name and email address below to get access:[wpforms id="4152"...
How Bottlenecks Hurt Businesses
At the time of writing, people are queuing up outside petrol stations across the UK — waiting impatiently, for gas. A purchase which usually takes no more than a few minutes has even begun to...
The Most Dangerous Sentence in Automation
Right we’ve lured you in with a baity title (!). Stick with it though, we’re actually taking a look at something you should be wary of. You might have heard these words before, you might even have...
How To Show People The Opportunities In ‘Change’
Convincing people to buy into change is no mean feat. As you have probably experienced with your colleagues, friends, and likely yourself – change is the enemy. Or at least that’s how it’s...
Automation Balanced with Personalisation
People can’t help but do the things they like. But at work, this often comes at the expense of things that need doing! We’re simple creatures – and if we’re presented with a choice between an easy,...
Connecting People
Robots can do more than just free up our time to focus on the more important things. They can help tear down the barriers that separate us all as people – either through the ways we interact with...
Efficiency & How We See It
Businesses want work to be done well, to be done quickly, and to be done cheaply. We can all relate to these drivers from our own businesses as well as what we want to as consumers. To be able to...
Nobody Wants To Do Things Twice
OK, so it goes without saying that people don’t want to redo work. But apart from the knee jerk reaction of ‘No I don’t wanna’, have you ever really thought about the impact of not getting things...
People First, Tech Second
Sometimes it can seem as though companies often look for solutions to their IT problems too quickly – being technology, rather than problem-led. Other times, those tasked with finding a solution to...
Why We’re All In On Hyper Automation & AI
We’re going to tread very carefully in this blog for two reasons. Firstly, we don’t like buzzwords very much but sometimes they are a handy way of grabbing attention to talk about interesting...
Citizen Developers: Friends Or Foes?
The idea of empowering people with tools that they can easily access to build RPA is fantastic. We’re 100 % behind anyone learning more about the technology. But (and it is a big ‘but’) the impact...
Tying Things Together: The Joy Of Designing Robots
So your business has identified a process which is repetitive and would benefit from RPA… that’s fantastic and you’ve got our attention! But do you know how you’re going to put it in place?...
Resources Ready
Automation journeys which fail normally do so because of a lack of understanding - so let us help you. With the brilliant folks over at NICE we’ve written a whitepaper – ‘RPA Reality Check’. It...
RPA: A Bridge to Success
The classic clash in companies nowadays is between business operations and IT. Thankfully we can say with some confidence that RPA actually can act as a bridge between the two -– unlike some other...
Robots Vs Zombies: More Meaningful Work Is Coming
The fear we have from film and television is that robots are coming for our lives. In real life, people fear more that they are coming for our jobs. Neither of those things is really true. Robots...
Automating Automation
Wouldn’t it be great if we could leave all the automation to figure itself out? Well, more and more, this is becoming a reality. If that gets your attention, well good! It’s a really exciting part...
Attended RPA: Your Guide To… Anything!
The acceleration of digital adoption has allowed companies to cope during a global pandemic. We’ll do our best not to overly mention COVID, but its effect on digital practices is monumental. We can...
Download our Webinar: How Desktop Process Mining Impacts the Success of RPA in Your Organization
For RPA to succeed and scale in your company, choosing the right processes to automate is vital. Basing this decision on gut feeling or even on conversations with your employees won’t deliver the...
PAteam Webinar – Desktop Process Mining & RPA Success
For RPA to succeed and scale in your company, choosing the right processes to automate is vital. Basing this decision on gut feeling or even on conversations with your employees won't deliver the...
The Customer Value Paradox
At PAteam, broadly speaking, we engage with two types of potential clients – those that ‘get’ RPA and those that don’t. Much of the trouble we have in showing our customers when to use RPA stems...
Getting Real About RPA – White Paper
Getting Real About RPA - White PaperDownload
Don’t Fear The Machines
Automation, RPA, and AI just might be the most popular buzzwords in any business right now. But with that popularity comes misunderstanding and the spread of further misinformation. So what really...
Leading The Way On RPA
PAteam is a global Automation services company focussing on technologies like RPA (Robotic Process Automation), RDA (Robotic Desktop Automation), Intelligent Automation and Hyper Automation in...