PAteam was short-listed by HFS Research as designated HFS Hot Vendor based on rigorous five-step assessment during Q3 2021!
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PAteam was short-listed by HFS Research as designated HFS Hot Vendor based on rigorous five-step assessment during Q3 2021!
Fill in your name and email address below to get access:
Key Performance Indicators (KPIs) are crucial in shaping the success of any contact center. By understanding their importance and creating effective ways to optimize them, you can take your contact center’s performance to new heights.
As the automation industry continues to grow and evolve, we believe it’s time to reconsider the language we use to describe one of its key components. Tech buzzwords are thrown around with reckless abandon – but we want to seize a very specific term.
Automation offers contact centers improved efficiency, productivity, and customer satisfaction – it’s a revolutionary technology.