Your mailroom shouldn't cap your caseload.
Federal notices, medical records, and hearing correspondence arrive continuously, and processing them manually scales in direct proportion to your caseload.
AI Mailroom reads every SSA letter, works out which of 61 types it is, and files it to the right case. Anything unclear gets flagged for a person to check.
Trusted by Global companies worldwide
Problem we are solving The sorting grows with the caseload
Every SSA letter looks like the last one, and the only way to know what it is, is to read it. More cases means more mail, and more hours spent working out what arrived.
3 hours/day per staff member x 20 staff =
60 staff hours/day lost to work automation can handle
Classifies
Matches every letter against a catalog of 61 SSD letter categories, identified from content, not filename
Extracts
Only the fields each letter type actually needs, never guessed. Anything the letter doesn’t state is marked “not present”
Routes
Confident results flow straight to RPA and your case management system: record updated, CRM fields filled, follow-up tasks created
Flags
Anything ambiguous, or missing a mandatory field, goes to a human reviewer with full context before it’s written, not after
From incoming mail to action - with guardrails.
Proven in production Real results for real operations.
For a firm processing 1,000 documents a week thot’s the difference between 83-133 staff hours and roughly 17.
1 min
Faster Document Processing
Process documents in roughly 1 minute, down from 5–8 minutes manually.
98%
Accurate Data Extraction
Capture key fields with 98% extraction accuracy across documents.
100%
Complete Exception Visibility
Every exception is surfaced for review, with nothing silently mishandled.
90%
Straight Through Processing
Most letters complete without human review. An operating expectation, not an SLA.
Integration Fits your existing case management system
Platform-agnostic integration layer. We deploy into Salesforce frequently and build custom connectors for most major legal case management platforms. You don’t replace your core system, AI Mailroom feeds it.
GOVERNANCE / TrUST Automation without losing control.
Data Residency Controls
Data stays within approved environments.
Access Logging
Track who accessed data and when.
PII Handling Protocols
Sensitive information handled securely.
No Shared Model Training
Client data never trains shared models.
Usage Based Priced on volume
Scales with the letters you process each month. No separate license fee.
Via AWS Marketplac
Purchasable against your firm’s existing AWS spend commitment.
SELF-CHECK / QUALIFYING How to Buy
SELF-CHECK Is your firm ready?
- Your team spends 2+ hours/day per staff member on document processing & CRM updates
- You've had a manual data-entry error in the past 12 months
- Your caseload has grown faster than your ability to hire and train staff
- You're handling more than 2,000 cases per month
- You've tried RPA or basic automation before and found it unreliable
Book Your Free Operational Review
A free 45-minute review for SSD practices handling 2,000+ cases per month. No commitment required, no generic demo, just an honest look at your numbers.